AAMCO Knoxville, TN
104 Stekoia Lane, Knoxville, TN 37912
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104 Stekoia Lane, Knoxville, TN 37912
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To Michael and the rest of the staff at Knuckle Busters Auto, AAMCO, I can't thank you enough for the excellent service and care for my vehicle. My daughter is visiting in Valley Forge and her car broke down. Michael was able to get it towed and serviced over a holiday weekend! As a parent of a teenage daughter, I was very concerned with her being stranded down there while I was up in Chicago. I can't tell you enough how Michael and the staff gave me peace of mind knowing that her car was being taken care. They were in constant communication with me and sent photos, texts, and called me. It went from what we thought was a transmission job to instead being a brake job. You guys are the best!! Thank you again and God bless you guys for your wonderful work!!
I took my son’s car in after I was referred by my mechanic because he was concerned with the transmission. I spoke with Jeff on the phone who informed me to go ahead and bring it in. I was very surprised since a lot of other places were completely booked but very happy they could get me in so quickly. I cannot say enough great things about Jeff and his staff, they are amazing! They quickly diagnosed the problem and told me straight up the car was not worth fixing and I should get something else. They even sent me with paperwork stating what was wrong and did not charge me for anything. I’m very happy with them as they didn’t want to waste my money on something that was not worth fixing and I truly appreciate their honesty and knowledge about everything. I honestly hope I never have any other transmission issues but if I do I know where I will be bringing my vehicles and also referring my family and friends. Thanks so much for being honest, kind and caring people.
Going to repeat the experience of many here. I overheated my f250 transmission about 40 miles away from Knoxville in Townsend. I called everywhere and as soon as other shops heard f250, it was 2 or 3 weeks out before they would look at truck. One guy closer I took it too, wanted me to commit to a high dollar (in cash) estimate before he could figure it out but that shop couldn’t even give a timeframe. I then had my truck towed to this shop on a Monday night and they opened the transmission up Tuesday morning. Jeff kept me informed of the process and was able to get my truck back by Friday. I felt they did a good job. Pricing for what they needed to do was reasonable and Jeff never showed me any frustration while I was panic calling during the week to really make sure it would be ready. They respected that I was in a bind and I needed it back quickly. It’s so easy for shops with full bays to turn down work these days and I’m thankful that Jeff and the mechanics at this shop did not do that. They made my problem theirs and they solved it. As I write this, the truck has hauled the camper out of the mountains and then drove 400+ miles without the slightest issue so they clearly did good work.
Not the first place I called, but it is the one I chose to go to! Very friendly and helpful. I felt like he was there to help me and not just make money off of me. And I appreciated that! Got my truck back sooner than quoted too so that was an added bonus to the great customer service I got. I found my new mechanics at knuckle busters. 👌🏻
I took my car for repair at this shop as they were highly recommended from my boss. I am so glad I did. These guys were great. They were very professional and efficient. I felt like they listened to my concerns fully. They addressed every issue I was experiencing with my car. They called to explain the extent of the repair, prior to starting the work. Overall it was a great experience. I will return to this business with any car repair needs. I will also highly recommend them to all of my friends. It is refreshing to see that level of customer service. AAMCO knuckle busters for the win! Thank you. The follow-up call from the owner was simply the icing on the cake. Customer for life
